MoKo's Official Contacts
What Are MoKo's Official Contact Numbers
To help you stay safe, here's how to know you're talking to the real us.
These are our only official customer service numbers:
- 0701 616 161
- 0716 616 161
If a website, social media page, or someone claiming to be from MoKo asks you to contact a different customer service number, it's likely fraudulent.
Will MoKo Call or Message From a Different Number?
While our official customer service numbers are 0701 616 161 and 0716 616 161, our sales consultants, customer service team, delivery assistants, and marketing campaigns may contact you using other MoKo business numbers. We use multiple numbers to support our operations and help us track enquiries from different advertising campaigns.
If you're ever unsure whether a call or message is really from MoKo, don't worry, there's an easy way to verify.
Call us on 0701 616 161 or 0716 616 161 and we'll gladly confirm whether the communication is genuine.
How Do I Pay For a MoKo Product?
All payments to MoKo are made exclusively through Paybill Number 529258. We will never ask you to make payment to a different Paybill, Till Number, phone number, or personal account.
