Prince, Moko’s Chief of Staff, left his interview thinking “I’d really love to work here” and that means we’re doing it right!
For him, the most enjoyable thing about the interview process was the comfortable, natural feel of it all and, he advises future applicants to just be themselves and have fun. Check out Prince’s video to find out more about why he’s “loving everything about Moko.”
We’ll ask you to tell us a bit about your experiences and help us understand how you solve problems – all done online. Let’s see if there’s an initial spark.
The magic of a first date without the hassle or nerves! We’ll ask you to answer a few questions in an initial interview that’s done virtually – giving you time to think through and answer questions on your own terms.
Things are getting serious. You’ll connect live with the leader of the team you’ll be joining. They will take you through final assessments customized to the position, including an opportunity to meet some of your future colleagues.
We think it’s true love… would you do us the honor of joining our team? We agree on the final details and clearly spell out what success in the role looks like before you make a final decision.
It takes about 4 to 8 weeks from the date of shortlisting to communication of results and/or receiving an offer. The best part is that the initial stages of our hiring process are done online at the candidate’s convenience, and every week we’ll be in touch with constant updates every step of the way.
At first, we’re just getting to know each other. So, the initial stages are more general as we look for cultural fit and general qualities. As the process advances, it gets more role specific. Together, we’ll analyze the role you would best fit in to help us steer the Moko spaceship to infinity and beyond.
We only ask candidates to provide general, basic information and only what is relevant to the interview process. In the later stages of the interview courtship, we’ll ask you to do a work performance test to understand your capabilities for the position you are interviewing for. We provide a diverse range of evaluations. Some are imaginary challenges we’re yet to face while others are challenges that we have experienced in the past but have since found and implemented their solutions.
Generally, we review applications on a rolling basis and openings remain online until they are filled.
Because of Moko’s rapid growth (yaay!), we constantly have additional openings for the same role. E.g. we already have Operations Officers but could re-advertise the position to boost capacity in the Operations Team. Sometimes, due to the nature of the position we’re hiring for, it may end up taking a couple of months before we can get the right person for the job. Great things take time, you know!
We would never blue tick you. We always respond to all new applicants within 7 days from the date of application. We’ll reach out to those reapplying only if able to shortlist them for a role. Emails can be cheeky though. If you are yet to receive an email, please check your junk or spam folders. It could be hiding somewhere in there. We use the email addresses provided by the candidates at the time of application to communicate the interview progress. Errors in submitting this mean that we’ll not be able to communicate with you. But hey, to err is human. To follow up on this, please write to us with your correct email address and phone number via [email protected]
There’s no need to reapply. We automatically consider previous applicants for any role that comes up before advertising, and we’ll be in touch if there’s a fit.
Yes! We know talent when we see it and our Talent team is keen to ensure none slips through the cracks.
It’s like a piggy bank, but for talent. Our Talent Bank is a list of candidates who we feel have potential to be strong members of our Dream Team if the right role becomes available. Without getting any hopes up, we want to communicate to candidates who stood out and hope they’d be willing to pick up the conversation in the future if the circumstances are right.
Moko is known to bring a special touch to all we do, and our recruiting process (read courtship) is no exception. We know that sometimes the process of knowing each other can be a little awkward but we want you to enjoy it as much as we do. Tell us what you loved and what wasn’t so rosy through [email protected] so that we can make the ride better.