HR/Admin intern

WHO WE ARE

Moko Home + Living is a manufacturer and retailer of home furniture products. We pride ourselves on creativity, passion, and fun. Our customers dream of a welcoming place to sleep, relax, and host their guests, but they tell us this isn’t easy – they either have to break the bank or settle for low-quality furniture.  Join us in building the products, the brand, and the operations, to put high-quality, affordable living within everyone’s reach. Since our founding, we have reached over 100,000 Kenyan homes with our products, attracted global investment, and grown from a start-up to a mid-sized company with 350+ employees.

WHAT YOU’LL DO

The HR /Admin Intern will provide comprehensive administrative support to the HR department, ensuring the smooth and efficient operation of HR functions. This role will involve a variety of tasks, including managing filing systems, coordinating team-building activities, providing excellent customer service, and supporting various administrative processes.

THE ROLE IN BRIEF

• Administrative Support:
  • Maintain accurate and organized filing systems, both electronic and physical.
  • Assist in the preparation of regular reports and perform other administrative duties as assigned.
  • Schedule and confirm interviews with candidates, and communicate effectively with job applicants.
  • Manage office supplies, reordering as needed and reporting any equipment malfunctions.
  • Book meeting rooms, inform participants, and set up meeting rooms with necessary materials and catering.
  • Receive and dispatch parcels, ensuring timely delivery and pick-up.
  • Update records and file documents related to front office operations.
  • Retrieve company and employee data as requested.
  • Provide ad-hoc administrative support as needed.
• Customer Service:
  • Serve as the first point of contact for employees, promptly addressing and escalating any issues.
  • Handle inquiries from visitors, phone calls, and emails in a professional and informative manner.
  • Transfer calls, take and deliver messages accurately.
  • Assist walk-in customers with purchases, providing information and samples.
  • Organize and maintain reading materials for visitors.
• Team Support:
  • Assist in planning, scheduling, and coordinating monthly and quarterly team-building activities.
  • Manage the Moko library.

 CAREER GROWTH + COMPENSATION

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

ARE YOU OUR DREAM CANDIDATE?

Qualifications:

• Diploma or degree in human resource management, business management or a related field
• Proficiency in Microsoft office(word, excel, powerpoint) and G-suite.
• Knowledge of HR principles and practice

Key Competencies:

• Ability to multitask and prioritize workload
• Ability to work independently and within a team
• Strong communication, analytical, problem solving and organizational skills
• Strong work ethic and professional demeanor
• Ability to build relationships and collaborate with different stakeholders