Earlier last year, we noticed an interesting trend among our customers. They were so thrilled with their Moko purchase that they excitedly encouraged their friends and family to get mokofied as well. To show our appreciation, we decided to reward these referral efforts.
And so our referral reward program was born! We call it the Matchy Matchy Mokoers referral program.
Tell me more about this Matchy Matchy thingy
Basically, it’s a reward program where we gift you for referring someone to buy Moko products. It gets even better! We also send your friend a welcome-to-the-fam gift.
That way, you both have matching gifts and can officially earn the title of Matchy Matchy mokoers.
Who is eligible for gifting?
To receive a referral gift, you need to have purchased Moko products that amount to 6,599 KES or above. This applies to both the referrer and the person referred. We have a range of Moko products in our catalog which you can refer your friends and family to buy. These include:
Is it possible for me to refer someone or be referred and fail to get a gift?
Yes, but only when you don’t follow the rules. The most commonly violated rule is this:
“When placing your order, make sure you mention that you’ve been referred.”
It’s pretty simple actually. When we receive your order, we will always ask you how you found out about Moko. All you have to do is respond with, “I was referred by a friend.” We’ll follow up from there.
When you refer someone, make sure that you send them your invoice number so that they can share it with our agents strictly during order placement and not later than that.
How many friends can I refer?
As many as you like! The Moko family has space for you and you and you and… Well, you get the picture.
What if I can’t find my invoice number?
Your invoice number is located on the receipt you received from us when our delivery ninjas delivered your Moko item.
Reach out to us via call/WhatsApp on 0701 61 61 61. You can also DM us on Facebook or Instagram. One of our heart-warming customer care agents will either confirm your invoice number in the system or assign you a referral code.
How soon can I receive my gift after I refer my friends?
Your friend’s gift will be sent with their purchase while yours (the referrer) may take 1-2 weeks to be delivered.
How win many gifts and make everyone else jealous?
One, get mokofied! Two, encourage your family, friends and even your frenemies to get mokofied. Three, share your Moko invoice number with them and ensure that they use it while placing their orders with us.
Please get in touch with us if you have any further questions regarding our referral program. We’re always happy to help 🙂