For a couple of years now, we have noticed an interesting trend among our customers. They are so thrilled with their MoKo purchase that they excitedly encourage their friends and family to get MoKofied as well. To show our appreciation, we decided reward these referral efforts.
This was the conception and birth of our referral reward program! We call it the Matchy Matchy MoKoers referral program.
Tell me more about this Matchy Matchy thingy
Basically, it’s a reward program where you get FREE MoKo throw pillows and poufs for referring someone to buy MoKo furniture. This is how you both officially earn the title of Matchy Matchy MoKoers;
1. Get a throw pillow/pouf when the friend you refer purchases from us
2. Your friend gets a throw pillow/pouf
3. For our repeat customers who just can’t get enough of that MoKo goodness, you get a throw pillow/pouf too!
Who is eligible for FREE throw pillows and poufs?
To receive a throw pillow or a pouff, you need to have purchased MoKo furniture products that amount to KES 7000 or above. This applies to both the referrer and the person referred. We have a range of products at the MoKo online furniture shop which you can refer your friends and family to buy. These include:
We use the tier method to reward the fluffy gifts as follows;
- For purchase of items totaling between Ksh7,000- Ksh17,000; You, the referred friend(s) and any repeat buys get 1 throw pillow
- For purchase of items totaling between Ksh18,000- Ksh28,000; You get 1 throw pillow, your referred friends and any repeat buys get 2 throw pillows.
- For purchase of items totaling Ksh29,000 and above; You, your referred friends and any repeat buys get 1 pouf
Is it possible for me to refer someone or be referred and fail to get pillows?
Yes, but only when you don’t follow the rules. The most commonly violated rule is this:
“When placing your order, make sure you mention that you’ve been referred.”
It’s pretty simple actually. When we receive your order, we will always ask you how you found out about MoKo. All you have to do is respond with, “I was referred by a friend.” We’ll follow up from there.
When you refer someone, make sure that you send them your invoice number so that they can share it with our agents strictly during order placement and not later than that.
How many friends can I refer?
As many as you like! And you do realize the more friends the more pillows and comfier you get right? The MoKo family has space for you and you and you and… Well, you get the picture.
What if I can’t find my invoice number?
Your invoice number is located on the receipt you received from us when our delivery ninjas delivered your MoKo item.
Reach out to us via call/WhatsApp on 0701 61 61 61. You can also DM us on Facebook or Instagram. One of our heart-warming customer care agents will either confirm your invoice number in the system or assign you a referral code.
How soon can I receive my pillows after I refer my friends?
The referral pillows and poufs will be strictly delivered on the 2nd and 3rd Thursday of the month.
How do I get all the fluffiness and make everyone else jealous?
One, get MoKofied! Two, encourage your family, friends and even your frenemies to get MoKofied. Three, share your MoKo invoice number with them and ensure that they use it while placing their orders with us.
Please get in touch with us if you have any further questions regarding our referral program. We’re always happy to help 🙂